Stratum Foundation Repair (“we,” “us,” or “our”) is a Texas-based foundation repair company serving the Dallas–Fort Worth metroplex. This Privacy Policy describes how we collect, use, and protect information submitted through https://get.stratumfoundationrepair.com(the “Site”). By using the Site or submitting the free-inspection request form, you agree to the terms below.

Information we collect

Information you provide: first name, phone number, ZIP code, and a free-text note about what you’re seeing on your home, submitted via the inspection request form or provided during a phone call to (214) 302-8559 or our paid-search call-tracking number (469) 409-3896.
Automatically collected data: IP address, browser type, device, referring URL, landing page, pages viewed, and session duration.
Ad-attribution identifiers: when you arrive from a Google or Bing ad, we store the click identifier (gclid, gbraid, or wbraid) and UTM parameters in a first-party cookie valid for 90 days so we can attribute your inspection request to the correct ad.
Call-tracking data: when you call our paid-search tracking number, our call-routing partner records the call, its duration, and the caller’s phone number for quality assurance and attribution.

How we use your information

To contact you about your free inspection request, via phone call, SMS, or email.
To schedule, perform, and follow up on foundation inspections and repairs.
To measure the effectiveness of our advertising and improve the Site. We share hashed (SHA-256) versions of your phone number and first name with Google Ads as part of “Enhanced Conversions for Leads,” a privacy-preserving measurement feature; raw personal data is not transmitted.
To route qualifying calls and form submissions into our customer-relationship management system (GoHighLevel).
To comply with legal obligations and protect our rights.

SMS & call consent

By submitting the inspection request form or initiating a call, you consent to receive calls, SMS, and email from Stratum Foundation Repair at the number or address you provided regarding your inspection and related services. Message and data rates may apply. You can opt out of SMS at any time by replying STOP. Your consent is not a condition of any purchase.

Sharing of information

We do not sell your personal information. We share it only with:

Our service providers (web hosting, CRM, call tracking, analytics, advertising measurement platforms) who are contractually obligated to use it only on our behalf.
Google, for ad measurement, using hashed identifiers as described above.
Law enforcement or regulators where required by law.

Cookies & analytics

We use first-party cookies to remember your ad-attribution parameters and Google Analytics 4 to understand aggregated site usage. You can disable cookies in your browser settings, but parts of the Site may not function as intended. We honor the Do Not Track browser signal where legally required.

Your rights

Texas residents and other U.S. consumers may have rights under applicable state privacy laws to access, correct, or delete personal information we hold. To exercise these rights, email info@stratumfoundationrepair.com or call (214) 302-8559. We will verify your identity before fulfilling the request.

Data retention

We retain inspection request data for as long as necessary to provide service, honor our lifetime transferable warranty, and comply with Texas business record-keeping requirements. Attribution cookies expire 90 days after your last site visit.

Security

We use industry-standard safeguards including TLS encryption in transit, access controls on our CRM, and principle-of-least-privilege internal access. No system is perfectly secure, so we cannot guarantee absolute protection.

Children

The Site is not directed to children under 13 and we do not knowingly collect information from them.

Changes to this policy

We may update this policy to reflect changes in our practices or the law. The “Last updated” date at the top indicates the most recent revision.

Contact us

Stratum Foundation Repair
Plano, TX
Phone: (214) 302-8559
Email: info@stratumfoundationrepair.com

How we handle your information